- AI Receptionist
- Calendar sync
- After-hours booking
Metro Wellness & Family Dental · Healthcare & Dental Clinic
Automated 24/7 patient intake and after-hours emergency booking
The Problem We Solved
Over 42% of patient inquiries arrived outside clinic operating hours, going to an answering machine where only 18% ended up leaving a voicemail. Front desk staff spent 3+ hours daily returning missed calls.
The Implemented Solution
Implemented Deptloy AI Voice & Web Receptionist integrated with Dentrix calendar rules, triaging routine cleanings versus urgent tooth pain and locking in time slots automatically.
Measured Impact
- After-Hours Inquiries Captured
- 94%
- Front Desk Phone Hours Saved
- 18 hrs/wk
- Patient No-Show Rate Reduction
- 35%
Demonstration metric: Captured 94% of after-hours appointment requests with zero extra front-desk headcount and reduced booking drop-off.